Privacy Policy

Last updated: May 2026

At Zaggidly, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. Who We Are

Zaggidly is a YouTube Viewer Retention Consulting service operated by Hester Murray, based in South Africa. If you have any questions about this policy, please contact us at murrayerna@gmail.com or paulm247@gmail.com 

2. Information We Collect

We may collect the following information when you contact us or engage our services:

• Your name

• Your email address

• Your YouTube channel name and URL

• Your YouTube analytics data (only what you choose to share with us)

• Payment information (processed securely via Paystack — we do not store your card details)

• Any other information you voluntarily provide during our communications

3. How We Use Your Information

The information we collect is used solely for the following purposes:

• To communicate with you regarding your enquiry or project

• To deliver our consulting services effectively

• To process payments securely via Paystack

• To send you invoices and payment links

• To improve our services over time

4. How We Store Your Information

• All client communications are stored securely via email

• We do not store your payment card details — all payments are handled by Paystack

• We retain client information only for as long as necessary to deliver our services and meet legal obligations

5. Sharing Your Information

Zaggidly does not sell, trade or share your personal information with any third parties, except in the following circumstances:

• Paystack — our payment processor, to facilitate secure payment transactions

• Legal requirements — if required to do so by law or a regulatory authority

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request that we correct any inaccurate information

• Request that we delete your personal information

• Withdraw consent for us to use your information at any time

To exercise any of these rights, please contact us at murrayerna@gmail.com or paulm247@gmail.com 

7. Cookies

This website is built on Google Sites and may use basic cookies for functionality purposes. We do not use cookies for advertising or tracking purposes. For more information on Google's cookie policy, please visit google.com/policies/privacy

8. Third Party Links

Our website may contain links to external sites such as Facebook. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are intended for adult business owners and content creators. We do not knowingly collect personal information from anyone under the age of 18.

10. Changes to This Policy

Zaggidly reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued engagement with our services constitutes acceptance of the updated policy.